Customer service

We improve everything. Our mistakes as well.

Our products leave our factories only after multi-level quality checks. If however you still have any cause for complaint, we would be glad to help. We take problems caused by faulty products supplied by us very seriously. We therefore make great efforts to solve such problems quickly, simply, and to your complete satisfaction. TRILUX After Sales Service (AFSS) is there for you.

Please contact us via e-mail, fax or telephone. We would be glad to give you our immediate support.  Technical problem? If you experience a technical problem when installing or using one of our products, please contact your nearest TRILUX Expertise Centre.

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