professionals

Who We Are:

We at TRILUX represent the most simple and reliable path to customised, energy-efficient and sustainable lighting solutions for the dynamic and ever more complex commercial lighting market. Established for over 112 years, we employ over 5,000 people, are represented in 50 countries worldwide, and are proud to lead the market with unwavering passion and performance.

We have the privilege to support our customers with optimal advice, ideal orientation, and perfect light through our wide portfolio of technologies as well as high-performance partners within the TRILUX Group.

Our core values underpin everything we do and drive our positive, inclusive & respectful culture. We collectively strive for excellence and act with urgency and courage to achieve our customer’s needs, without compromise on the quality of our products, services and throughout our organization. We believe in continuous improvement and we are resilient and bold in our pursuit of innovative solutions.

The Position:

We’re excited to offer a superb opportunity for a Head Solutions and Services to lead multiple departments supporting our valued customers across the UK and Ireland. This hybrid role requires you to be based in the UK and be willing to travel regularly to our Chelmsford and London offices. You'll collaborate closely with your team and all departments within the TRILUX Group.

You’ll be at the forefront, leading and guiding teams that provide essential support to our customers and internal teams for both pre-sales and post-sales support, including:

• Lighting & Controls Solutions Design
• Project Management
• Commissioning & Aftersales

Customer centricity is at the heart of everything you do, ensuring seamless end-to-end solution support. You'll be instrumental in the successful delivery of our exceptional service offerings across the UK, ensuring core service activities are executed with efficiency and productivity, all while managing operational costs within your team. Collaboration with the team is crucial for success.

You'll work closely with peers and key stakeholders to create a seamless customer experience, delivering truly differentiated customer solutions.

A crucial part of your role will be ensuring our services teams are perfectly staffed – the right people in the right place, equipped with outstanding skills, capabilities, and competencies.

We're looking for someone resilient and tenacious, who thrives under pressure and excels as part of a close-knit team in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines.

You'll be insights-driven, continuously seeking opportunities for improvement and adapting with flexibility and agility to meet evolving customer needs. If you possess strong analytical skills and are comfortable working with technical, and numeric information whilst leading your teams in a collaborative, dynamic, environment you'll feel right at home!

Who You Are:

You're a senior professional, bringing a thorough and up-to-date understanding of solutions and services in the lighting industry or similar, coupled with solid experience in implementing best-in-class practices. You have experience in a similar role with demonstrable line management skills of managers and their teams gained throughout your career.

You're adept at providing effective support for solutions, genuinely motivated by exceeding customer expectations and empowering others with knowledge. Self-motivated and a master of troubleshooting, you take immense pride and ownership in your work. As a true implementer of positive change, you possess a questioning approach to challenges, a passion for driving new innovations, and a gift for training and developing others.

Investing in You:

TRILUX is a company that believes in investing in both its business, and, most importantly in its people. This means you'll enjoy not only a competitive salary and benefits package but also a personalised training program and continuous support to build upon your knowledge, skills, and potential.

We are committed to creating an inclusive environment that celebrates the unique backgrounds, experiences, and perspectives of all individuals.

We welcome applications from people of all races, ethnicities, genders, sexual orientations, ages, disabilities, religions, and socio-economic backgrounds. If you are qualified for the role please apply.

You must have the right to work in the UK.

Ready to make a real impact?

We can’t wait to hear from you, send your CV direct to:recruitment@trilux.co.uk